General description:
Approx. 1 km from a sandy beach is situated the hotel Castle Harbour. At the beach, there are sun loungers and sun umbrellas (where applicable, a fee). The town SANTA CRUZ is around 60 km away (Puerto de la Cruz around 70 km). You can find a food store and other shopping facilities approx. 50 m away. It is only 100 m from the hotel to the nearest bars and restaurants. Entertainment facilities such as a cinema are approx. 2 km away. The following attractions can be reached from the hotel: Siam Park (approx. 3 km away), Aqualand (approx. 3 km away), Loro Parque (approx. 60 km away) and Jungle Park (approx. 6 km away). For mobility during your holiday, there are a taxi rank (around 1 km away), a bus stop (approx. 100 m away) and a car rental company. For medical treatment in emergencies there is a hospital around 5 km away. The airport (TFN) is approx. 80 km away. The hotel and airport are linked by a shuttle (where applicable, for a fee). Another airport (TFS) is located approx. 15 km away.

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, protective screens at the reception, elevator occupancy control measures, self-catering options, restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, new additional adapted outdoor dining areas, controlled access restaurant (limited entry), controlled access bar (limited entry), intensification control in chlorination levels and disinfection protocols for pools, minimum 2m between sun beds, masks available for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols as well as 24h time between check-out and check-in.

Amenities:
The 9-storey beach hotel consists of a main building and an adjoining building, and has 110 rooms in total. It offers its guests a 24h reception (check-in from 14:00, check-out until 10:00), a lobby, 2 lifts, a safe (for a fee), a free parking area and a money changing facility. For the meals, there is a restaurant. You can relax in good company in the hotel bar. WiFi can be used by hotel guests for a fee. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a wheelchair accessible lift. Laundry service is available for a fee. For the room cleaning the hotel charges a fee (where applicable).

Pool:
In the outdoor area of the mediterranean-style hotel you will find one heatable pool with a children´s pool integrated into the main pool. Here, there are sun loungers where applicable, for a fee as well as sun umbrellas for a fee available. At the pool bar you can get refreshing beverages.

Meals:
Breakfast a la carte.

Sport and Leisure:
Sports and entertainment: Tennis (for a fee, approx. 10 m away). At the beach different watersport types such as jet skiing are available (partly from local providers). A golf course is approx. 2 km from the hotel. Bicycle rental.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and French. Accepted methods of payment: Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.