BlueBay Grand Esmeralda in Playa del Carmen has 1000 rooms, spread over 3 floors. The closest city to the hotel is Playa del Carmen (24 km). To make your stay more comfortable a coiffeur, a mini market, 8 elevators, shops, air conditioning and a lobby are available. The staff in this 3 storey hotel speaks French, English, Spanish and Russian. Mobility on holiday is made easy through car rental. A playground for children is available. 3 fresh water swimming pools with a separate children’s pool are available. Sunshades are available free of charge at the beach and at the pool. The hotel is within easy reach of bus stops.  For your entertainment the hotel features a theatre and TV lounge. Vehicles may be parked in the parking lot. The romantic great room views and dining make Bluebay Grand Esmeralda an ideal choice for honeymooners.

For convenience the hotel offers a safe, maid service, wake-up service, ironing service, concierge, currency exchange, laundry service, room service and medical care. Internet access is provided at wifi-hotspots. This family friendly hotel offers a children’s pool and a child club to ensure a comfortable stay for parents as well as young guests. The hotel offers a conference room where the following are featured: catering service and internet access. Reception hours: 24h Service.

The hotel has 6 restaurants. A snack bar is also available throughout the day. Evening drinks can be enjoyed at the lobby bar.

Activities such as billiards and a game room are offered at the hotel. At Bluebay Grand Esmeralda recreational amenities include a whirlpool, a spa and a steam room. Guests who wish to be active on holiday can enjoy activities such as exercise in the fitness room.